Clickability’s 2019 awards: reviews and community milestones

Clicka Awards 2019

By Tristram Peters · Originally published 1 January 2020

Colourful confetti against a blue background

Original article and dated context

Tristram Peters is a writer, editor, and disability advocate with a keen passion for powerchair football. He currently sits on the sport’s executive board for the Asia Pacific Oceania zone. Most importantly, he’s part of the Clicka-family.
Photo of Tristram Peters, a 27 year old with a beard in a white polo shirt.
We know you’ve been waiting for it. It’s the present we all wanted under our Christmas tree. So, without any unnecessary suspense, welcome to the Clicka Awards for 2019!
We’ll revisit previous awards, introduce new ones, and take a look back and celebrate the year that was. We’ve got reviews aplenty, shiny new profiles, and the biggest blogs. Let us know if we missed anything in the comments! Who are your award winners?

Five-Star Profile

As per last year, this was one of the toughest categories to award. We have so many deserving profiles on our site. If you ask us, everyone is five-star!
But after much deliberation, we’re thrilled to announce that this year’s winner is one of our newer subscribers, Open Minds! Open Minds joined our website this year, garnered some top-notch reviews, responded to all those reviews, published a blog post with us, and edited their listing with panache!
Congrats, Open Minds!

Most Reviews in 2019

Congratulations, National Disability Support Partners! For anyone following along at home, this shouldn’t come as any surprise, with NDSP chalking up 43 reviews this year alone.
What’s all the more impressive is that they began the year without any. But they quickly and brilliantly engaged with all their participants, made the most of Clickability’s review form, promoted their profile through their channels – and scored some brilliant reviews as a result.
It was an impressive feat and they’re incredibly deserving winners!

Biggest Blog Post

Did you know we published 51 blog posts this year!? That’s a lot. We’ve covered a whole array of different topics, featuring the best disability apps on the market, how to write a carers statement, how to get prosthetics under the NDIS, and more. We’re proud to have covered so much!
But the biggest blog post in terms of reach is… well, a tie. Surprise! The joint prize goes to How to invoice correctly under the NDIS and Use it or lose it? What happens if I don’t spend all my NDIS funding?
Both offer super practical advice around funds for providers and participants respectively, with the latter written by an LAC! Check them out. As always, if you’d like to write for us, simply email hello@clickability.com.au and we can get planning!

Feat of the Year

We’re going to humble brag for a moment, because this we achieved a big milestone here at Clickability this year. Did you hear? We hit 2,000 reviews!
That’s right, we’ve had 2000 reviews for hundreds of different service providers! These are reviews that have been read by others, used to inform their own decision-making around which service they choose. And that’s what we’re all about.
So, from the bottom of our hearts, thank you to all of you! We want to wish you all an amazing 2020. We hope it’s filled with everything you want.

Clickability editorial update: October 2026

Use the celebration as history, then check what you need today

An old award can explain a provider’s history, but your decision needs current information about the service, location, capacity and skills relevant to you. Read specific review experiences alongside their dates and ask the provider how it handles the things that matter in your support.

Review volume alone does not establish suitability. ACCC review guidance explains why context and authenticity matter. Compare several sources of information and confirm arrangements directly.

Invite honest feedback rather than a target star rating

Make feedback accessible and allow people to describe what did and did not work. Avoid selecting only satisfied participants for public review invitations or suggesting the wording they should use. Explain how concerns can be raised separately without suppressing genuine criticism. Historical awards should be labelled with their year in current marketing.

Questions readers ask

Do these awards reflect today’s provider ratings?

No. They are historical 2019 recognition.

Find providers using current information

Browse Clickability’s reviewed and rated profiles, then ask about the service you need now. Confirm availability and individual fit before agreeing to support.

Find an NDIS provider · Browse the provider directory

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