NDIS cleaning and gardening: check the support your home needs
Make Life Easier for Me! Can I get NDIS funding for Cleaning, Gardening and Home Maintenance?
By Help at Hand Support Services · Originally published 23 September 2020
Deeper review: 6 October 2026. The deeper review adds article-specific decisions and audience guidance. Historical passages and their adjacent corrections remain preserved.
For coordinators: separate the need from the proposed job
With the participant’s permission, help explain the barrier and compare alternative ways to address it. A provider’s useful service does not establish that every part of its quote can be funded.
This blog was published by Help at Hand Support Services, a leading Australian provider of NDIS support services in Melbourne. This is their first blog article for Clickability and they look forward to bringing you more. You can read more on their profile.
The National Disability Insurance Scheme (NDIS) has been around for a few years and its purpose is to help make your life a bit easier, while also helping to build independence where possible. You may be familiar with services such as personal care assistance and transport but did you know that you may be able to access funding for house cleaning, gardening and home maintenance?
[Clickability update, September 2026: Check the exact task. Eligible assistance with essential household tasks differs from ordinary repairs, renovations, gardening products and other property costs. Compare the NDIS support list with the list of excluded supports.]
Tell me more you say?
Living with a disability can bring challenges to daily living. As part of the NDIS, you may be able to get funding for assistance with the following services:
Residential Cleaning:
You may not be able to able to clean your home on a regular basis or may require some assistance with some cleaning tasks. As such you may be eligible for funding to have a professional cleaner come to your home and assist you with cleaning.
Our participants love the fact that we come on a weekly or fortnightly basis to their homes to assist them with cleaning their kitchen, bathroom, living areas and bedrooms. You can also receive assistance with cleaning up garages, rubbish removal and other household cleaning tasks.
A support provider will be able to sit down with you and build a regular cleaning plan - which in turn will give you time to do other important things such as going for walks, doing activities such as hydrotherapy, or going to the shops.
Client Story: We recently had a participant whose garage was covered in cobwebs, dust and old furniture that was left everywhere. She told us that she would love to be able to not only clean up her garage so that she could have safe wheelchair access, but that she would love to be able to have her car parked safely inside. Her car had been sitting in the elements for over 12 months. We spent a bit of time cleaning up the garage and we were able to then move her car easily into the garage. She was very pleased and excited to be able to move her wheelchair safely through the garage and see that her car was parked safely away from the elements and from potential theft. She felt empowered!
Gardening and/or Maintenance:
You may not be able to or find it difficult to regularly mow your lawns or keep up with the home maintenance requirements. Did you know that you may be eligible for funding to assist you?
You can get assistance with mowing and maintaining your property on a fortnightly or monthly basis. This includes services like mowing your lawns, cutting hedges, edging, tidying up weeds and planting shrubs and seeds.
If you yourself are a keen gardener you may enjoy getting your hands dirty and helping us to plant the seedlings. In fact, that is the part that we enjoy the most when participants get involved in the activities and we can help you build your independence.
Client Story: One of our participants had told us that her backyard was overgrown and she was not able to get wheelchair access. This was an emergency situation as she needed access to her backyard not only to be able to get some sunshine and all important vitamin D but to hang out clothes and access her garage. We spent time leveling her garden because it was quite uneven and we dug up about 2 inches of soil that had grown over her paved area which had been like this for possibly 5 years. The client was very pleased that she was able to move around safely and could now see the paved area that was previously covered with grass.
[Clickability update, September 2026: This is the contributor’s historical account, not a funding precedent for earthworks or landscaping. Check the proposed work against current rules before agreeing to pay from your plan.]
How can I access these services?
Simple, give your support coordinator or LAC a call and they can look into whether you already have this funding or whether you may be eligible for it. If you know you have this funding already please feel free to give us a call on 03 8699 8211 to talk about your needs and see how we can be of assistance to you.
Help at Hand Support Services is your trusted and professional support services provider. We provide a range of services which include house cleaning, transport, gardening, home maintenance and personal care assistance.
Define the household job before accepting a broad quote
Separate ordinary upkeep from the assistance you need
Describe which task your disability makes difficult and what help would address it. Mowing assistance, a property repair and a landscaping project are different requests. The original client stories explain a provider’s experience; they do not approve the same work for your plan. Read the official guidance
Ask the provider to separate labour, materials, waste disposal and any private costs. If the request changes from clearing a path to rebuilding it, stop and check the different scope before the work begins.
Explain how often assistance is needed and which parts you can do yourself.
For service options, compare cleaning services against the tasks and communication you need.
Make access needs clear without commissioning an open-ended project
Identify the route or household area the participant needs to use and which recurring tasks keep it usable. Ask about frequency, equipment, access to the property and where waste will go. A one-off clearing job and ongoing maintenance need different quotes.
Involve the participant in setting priorities. Some people want assistance with the work; others want to participate in gardening with support. Agree which outcome the booking is intended to deliver instead of assuming a tidy garden is everyone’s main goal.
Record the boundary when a job changes
If you discover a repair, hazardous material or specialist trade requirement, explain it before proceeding. Do not hide excluded materials or improvements inside a support charge. Describe what your team can safely do and what needs a separate provider or private arrangement.
After a visit, record the agreed tasks completed and any unresolved issue. Ask permission before taking or sharing photographs of the home. A guest article’s old phone number, claimed service coverage or past client result should not substitute for your current written offer.
Questions readers ask
Can the NDIS fund every kind of home maintenance?
No. Ordinary repairs, improvements and property costs are excluded. Check the exact disability-related support rather than relying on a broad service label. Official guidance
Does a story about clearing a garden prove landscaping is funded?
No. The specific support, disability-related need and current rules must be checked. Ordinary property improvements cannot be assumed eligible from another person’s story. Official guidance
Find help with your garden’s routine tasks
Tell Clickability what garden support you need and where. Compare provider profiles and reviews, then check the scope and funding of the proposed work.
