Disability job interviews: discussing tasks and access

Job Seeking with Disability: Questions your interviewer shouldn’t ask

By Lauren Fowler · Originally published 24 April 2019

People seated together in an interview or meeting

Original article and dated context

Lauren Fowler has been working with CoAct as their Marketing Communications Specialist since 2017. She has previously worked across not-for-profit, publishing and retail sectors, but her real passion is advocating and writing content for diversity in the workplace and empowered employment.
Looking for work is a nerve-wracking experience no matter who you are, and interviews can be stressful at the best of times. But if you’re looking for work and are a person with disability, illness or injury, the prospect of answering those tricky interview questions can be downright terrifying. The good news is that there are certain questions that your interviewer is not allowed to ask you and questions that you’re not required to answer even if they DO ask.

[Clickability update, October 2026:

Use current JobAccess interview guidance for the distinction between relevant task, safety and adjustment questions and intrusive personal questions. This historical checklist is not a complete statement of every legal obligation or exception.

]

5 questions you shouldn’t be asked in a job interview

1. Do you have an injury, disability or illness?
During your interview all questions should relate to the requirements of the job you’re applying for. You should never feel any kind of pressure to give information about your illness, injury, disability or physical impairment. The only time you’re required to disclose details is if it might impact your ability to do the job safely.
2. How did you get injured/how did you get your disability?
You are never required to discuss how you got your injury or disability. Not through the interview process, not after you’ve been hired, not even after you’ve been working for an employer for ten years. This type of questioning is insensitive and invasive and if you get asked it in your interview you don’t have to answer.
3. Do you have a lot of doctor’s appointments?
How often you’re required to see your doctor is not something you need to discuss with your prospective employers. At the interview they can ask you questions about your ability to complete specific work-related tasks, but personal questions about your disability or injury are off limits.
4. Do you take a lot of sick days?
Your interviewer must only ask questions about your injury, illness or disability if they relate directly to the job at hand. It is against the law for personal information about your disability to be used to discriminate against you.
5. Have you ever made a worker’s compensation claim?
Your interviewer can outline the specifics of the job you’re applying for and ask you questions related to whether or not you can do the job. They can, for example, describe a job-related task that requires you to do heavy lifting and ask whether you’re able to complete a task like that without compromising your health, questions outside that scope are not allowed.

Do you want to know more?

Have more questions about the types of questions you can expect in an interview, or need some help getting interview ready? Teaming up with an organisation that specialises in helping job seekers with a disability is a great way to get additional support through your job seeker journey. A trusted disability employment services provider like CoAct will be able to help you with all aspects of your job search and can even liaise with employers on your behalf to ensure you’re taken care of once you’re hired.

Clickability editorial update: October 2026

Bring the conversation back to the work and access you need

Ask about essential tasks and the interview format. If you need an adjustment, describe the practical requirement and ask who will arrange it. When a question seems unrelated, you can ask why the information is needed and how it relates to the role.

Decisions about disclosure depend on the situation; seek suitable advice about any specific safety or legal obligation. Record a concern promptly and use JobAccess guidance to prepare useful questions. A historical provider recommendation does not establish today’s service offer.

Assess the role fairly and keep questions relevant

Describe tasks accurately, offer accessible recruitment and ask about adjustments without assuming a diagnosis tells you what someone can do. Protect applicant information and avoid speculative questions about health history. Where a legal or safety requirement is relevant, clarify its basis rather than using a generic disability question.

Questions readers ask

Is every question about a work adjustment prohibited?

No. Relevant task, safety and adjustment discussions are different from intrusive personal questioning. Official guidance

Find disability support alongside your job search

For NDIS assistance outside the employer’s responsibilities, describe your needs through Clickability. Use appropriate employment and legal advice for recruitment questions.

Find an NDIS provider · Browse the provider directory

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