Self-direction and disability: making your own decisions

Achieving Self-Direction

By Leanne Pearman · Originally published 16 December 2015

View of people’s lower legs on public transport

Original article

Leanne Pearman bio photo
Leanne Pearman has been involved in the lives of people with disability and their families for more than 27 years, building strong and lasting relationships along the way. Leanne has worked in both government and non-government in the Human Services sector, contributing to the research project and report “Toward Responsive Services for All – Understanding the WA Disability Service Sector capacity to meet the needs of people whose behaviour can be challenging”. 
Self-direction is becoming a well-known word in the disability and mental health sector, alongside others such as choice, control, flexibility, and responsiveness. However, people being able to self-direct their lives, if they want/need support, is challenging for them as the negatively tainted lens of ‘except who’ is applied over the principle of self-direction.
Except who? Except the person who makes poor or risky decisions for themselves (by our judgment). What about the person who has been labeled as having a ‘severe intellectual and physical disability’? Or the person who has been labeled as ‘unable to communicate’? What about the person who has been stigmatized as having a ‘mental illness’?
The lens of ‘except who’ is a challenge that needs to be overcome if people are to have the lives they want and need. To do this, it’s important to explore why we apply the lens of ‘except who’ to it. But first, what does self-direction actually mean? Who is it for and why? There are a number of definitions, but the one I like the most is this: (of persons) free from external control and constraint in e.g. action and judgment.
It is not about money or ‘funding’. It is not about being so independent we have no support to help us. It is not about a system. It is about us, as complex and beautiful human beings who get to be our own person, with our own authority and our own ways of being, loving, communicating, working, playing, and deciding what is right for us—free from external control and constraint (excluding those constraints that apply to us all under the law, because it is not about us being able to do whatever we want).
If we have a rough definition of ‘what’ self-direction means, we need to then think about ‘why’ this is so important to us. We expect, and value, being able to have control of what we want our lives to look like. We value having the authority to communicate ‘this is what I want and need’—in words and actions. We value being able to determine what is most important to and for us, and to be able to ‘just do it’. We value ‘competency’—if we are able to guide our own lives, we are seen as competent in the eyes of others. We are given opportunities to challenge ourselves and to learn in different ways, because people invest in us. We value sharing the joys and sorrows that our experiences bring, with people we are in some sort of relationship with.
So, if the ‘what’ around self-direction is clear, and the ‘why’ around self-direction is sound, why is the ‘who’ around self-direction so challenging? It is so simple, so right, and so ‘expected’ by us all that we ‘self-direct’ our lives, yet thinking about the ‘who’ self-direction is for can keep me awake at night.
I think about who I am, how I ‘self-direct’ my life, and the decisions I make (both good and not so good); I think about my friends, family and colleagues and how they are able to self-direct their lives and make decisions they want and need to make. Why, then, do we apply the lens of ‘except who’ to self-direction?

We Don’t Listen.

We (good people) can disregard what people are capable of, what people are telling us in their words and actions. We do not listen to people in a way that discovers what and how people want to live. We do not capture ways that people are making decisions and self-directing in their own way.  We default to ‘we know what is best’—an attitude that is sometimes hidden so well within us that we don’t even realise it’s raising its invisible head.

We Limit People.

We (good people) limit people’s ability to self-direct. Our views and deeply held hidden beliefs limit people living good lives. We may not invest in discovering what is possible, because our lens is already tinted.  We fail to seek and understand more of the things that we are challenged by or don’t believe are possible. We, by default, decide what is good for people by not seeking and investing in these possibilities.

We Control People.

We (good people) end up controlling people and their lives, to the point that we convince ourselves it is what people need. We justify many reasons why self-direction is not possible for this ‘except who’ person. In our care and love for the person, we protect, and unknowingly impinge on their human rights.
The solution is to remember that self-direction is about us, as complex and beautiful human beings who get to be our own person, with our own authority and our own ways of being, loving, communicating, working, playing, and deciding what is right for us—free from external control and constraint.

Clickability editorial update: October 2026

Ask for the support you need to make the decision

Start with what matters to you and the choice you want to consider. Ask for information in a useful format, enough time and help from people you choose. You can need assistance to compare options while still expressing your own preference.

Check whether others have understood your decision and how it will be recorded. You can disagree with a supporter or change your mind. The NDIA supported decision-making policy puts the person’s will and preferences at the centre, with safeguards relevant to the situation.

Support understanding without making your preference the answer

Explain options clearly, check meaning and distinguish your concern from the person’s decision. Ask what assistance they want from you. Do not assume that a family relationship or nominee role permits every decision on the person’s behalf.

When risk is involved, discuss the specific concern and available safeguards. Record what the person wants and any limits of your formal role. A provider should hear from the participant through their preferred communication, rather than treating your account as an automatic substitute.

Questions readers ask

Is self-direction the same as self-managed funding?

No. It concerns directing life and support choices under any funding-management arrangement. Official guidance

Does decision support mean deciding for the person?

No. Support should focus on the person’s will and preferences and applicable safeguards. Official guidance

Find support that follows your decisions

Tell Clickability what you want assistance with and how you prefer decisions to be made. Compare providers and ask how they will keep your preferences central.

Find an NDIS provider · Browse the provider directory

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