NDIS quarterly reports: reading the 2022–23 snapshot

Highlights from the NDIS Quarterly Report (Q2 2022-23)

By Andrew · Originally published 21 February 2023

Original article and dated context

Payments and participant numbers are increasing.

• "Since 30 June 2022, payments for participant supports, average plan payments, budgets and participant numbers have each continued to increase and are above... expectations for the first half of 2022–23."

• Scheme budgets continue to be under pressure, since there are more participants than expected in the Scheme (now 573, 342) and the average payment per participant is also higher than expected.
• But so far, the Government's language is around 'imprisoning fraudsters' rather than foreshadowing any change to Scheme funding or eligibility. We'll probably have to wait for the May Budget to get a real read on how the Government is thinking about this challenge.

Participants entering the Scheme.

• "The growth in participants is largely driven by additional numbers of children with developmental delay and autism entering the Scheme."

• Autism and developmental delay have long been the fastest growing cohorts of the NDIS. At Clickability, we see that reflected in our search results, with 35% of our total Service Requests in the last 30 days being for Occupational and Speech Therapy - two of the most important service modalities for Autism Spectrum Disorder families and participants.
• We're also trying to help with that challenge by partnering with Autism Awareness Australia, the leading body for advocacy and education around ASD. Users can now access Clickability search from directly within the AAA website, connecting them to Australia's largest database of Allied Health and support providers.

[Clickability update, October 2026:

This is the author’s historical business assessment, not advice about present obligations. Check the NDIS Commission’s mandatory-registration information for the service you deliver.

Registering as an NDIS provider.

• "In the second quarter of 2022–23, 150,812 providers have supported plan-managed participants out of which 13,638 were registered at some point during the quarter."

• The gulf between the total number of providers being paid for service in the NDIS and those electing to become registered is bigger than ever.
• With a growing number of Plan- and Self-Managed participants (who can access both registered and unregistered providers), an increasing compliance load, growing audit costs and new 'guides' being released constantly (like the NDIS Commission's 'Workforce Capability Framework'), becoming registered looks an unattractive option for many providers for whom the NDIS is only a small part of their business.
• That said, influential voices (like HireUp founder Jordan O'Reilly) have railed against the 'Uberisation of NDIS supports' and we know from pre-election speeches that Minister Shorten has views in this area as well. And no-one would argue with the principle that protection and support of Participants must be front of mind for all providers, registered or not.
• So even though all providers (registered or otherwise) must observe the NDIS Code of Conduct, Australian Consumer Law and other regulations, it feels like there's more to come in this area. So watch this space and don't forget to check back with Clickability's blog and newsletter for the latest.